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Showing 1 - 3 of 3 in "Communication"

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Course

Managing Customer Expectations, A Guide for the Hospitality Industry

In collaboration with Business Victoria, Restaurant & Catering Association are proud to offer Managing Customer Expectations, a guide to the hospitality industry training. This training is offered...

2 hours

Course
Victorian Chamber of Commerce and Industry

Service Excellence

This module will equip business owners who engage with customers on a daily basis with effective communication skills to meet and exceed customer expectations. Use discount code upskill2020 to obtain free...

1 hour

Webinar

Negotiating for Outcomes

One of the most critical skills you will need in life let alone business is the art of negotiating. Getting mutually beneficial outcomes that delivers long lasting relationships is becoming more challenging...

45 mins