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Business Function & Capabilities
In collaboration with Business Victoria, Restaurant & Catering Association and Heaps Good Hospo are proud to offer “Business capability and job functions.” This training is offered free...
Digital Skills: Social Media
Learn how to effectively use social media for business Does your business need to use social media? Find out why social media is relevant for businesses today and how you can use it to establish and improve...
Marketing your hospitality business in 2020
In collaboration with Restaurant & Catering Association, this hospitality-specific training is offered free to small business owners in Victoria to equip them with the tools, templates and resources...
Infection Control Training for Retail and Hair & Beauty Industry
Nationally Recognised Infection Control training for business owners and staff working in retail and hair & beauty industry to decrease the risk of and transmission of infection whilst carrying out...
Innovative Leadership: Developing Curiosity
Identify how curiosity can drive business innovation and advance your career In just three weeks you’ll learn how to develop your sense of intellectual curiosity, overcoming inhibition to drive innovation...
Mental Wellbeing: Support Yourself and Small Businesses
Business advisers can play a role in supporting small business owners’ mental health and wellbeing. When small business owners are struggling, they often turn to business advisers, who are well-positioned...
Emotional intelligence in hospitality
This micro-credential covers: Understanding the concept of emotional intelligence; Understanding your personal emotions and how they affect others in the business; Recognise and understand the emotional...
Understanding Omni-channel Retailing and Supply Chains
Explore how shopping has changed with this course that demystifies the new world of omni-channel for shoppers and supply-chain. We no longer only buy products or experience services in physical spaces....
Sustainable Business Through Green HR
Get an introduction to how human relations, specifically Green HR, can help create a business that’s environmentally friendly. Sustainability is an embedded practice in many businesses. It recognises...
COVIDSafe Virtual Consultation
The ARA is providing retail businesses in Victoria a free, one hour confidential virtual consultation to make sure your on top of your requirements, and your COVIDSafe Plan is following best practice....
Small Business Bus
Whether you’re planning, starting or growing your business, the Small Business Bus can help you to develop your business ideas and capabilities. Business advisers offer free 45-minute sessions...
Developing a Strategic Plan
There is a saying that if you don’t have a plan to succeed then you have a plan to fail. As the market is far more challenged than ever before, we are now seeing that it is much harder to succeed...