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Communication & Administration Techniques
In collaboration with Restaurant & Catering Association, this hospitality-specific training is offered free to small business owners in Victoria to equip them with the tools, templates and resources...
Digital Skills: Social Media
Learn how to effectively use social media for business Does your business need to use social media? Find out why social media is relevant for businesses today and how you can use it to establish and improve...
Marketing your hospitality business in 2020
In collaboration with Restaurant & Catering Association, this hospitality-specific training is offered free to small business owners in Victoria to equip them with the tools, templates and resources...
Infection Control Training for Retail and Hair & Beauty Industry
Nationally Recognised Infection Control training for business owners and staff working in retail and hair & beauty industry to decrease the risk of and transmission of infection whilst carrying out...
Innovative Leadership: Developing Curiosity
Identify how curiosity can drive business innovation and advance your career In just three weeks you’ll learn how to develop your sense of intellectual curiosity, overcoming inhibition to drive innovation...
Mental Wellbeing: Support Yourself and Small Businesses
Business advisers can play a role in supporting small business owners’ mental health and wellbeing. When small business owners are struggling, they often turn to business advisers, who are well-positioned...
Emotional intelligence in hospitality
This micro-credential covers: Understanding the concept of emotional intelligence; Understanding your personal emotions and how they affect others in the business; Recognise and understand the emotional...
Accounting Fundamentals
Accounting is the language of business. It’s important to have an understanding of how accounting fits into the organisation and how it delivers important information to assist decision-making. This...
Understanding Omni-channel Retailing and Supply Chains
Explore how shopping has changed with this course that demystifies the new world of omni-channel for shoppers and supply-chain. We no longer only buy products or experience services in physical spaces....
Marketing your business: How to get it right first time
Marketing is a vital tool to establish your brand and build a loyal customer base. Without it your customers will struggle to find you or even know what your business does. Find out what it takes to make...
Taking your business online: What you need to know
Take the guesswork out of launching yourself online and empower yourself to bring digital thinking into all aspects of your business. Whether you’re a bricks and mortar business or still at the drawing...
Data Essentials
The ability to analyse data is fast becoming a base requirement in many roles. Data Essentials is designed to help you navigate this growing landscape and become data-literate. Key topics Finding data...