Communication & Administration Techniques

Total Time
2 hours
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Free training to equip small businesses with the basic tools, templates, and resources to plan, start and thrive.

At the completion of the course and competency given, you are awarded a digital badge (within 24 hours) which can be added to your LinkedIn profile, website, digital streams, and CV and/or resume. This can also be printed as a certificate from the digital badge as proof of completion.

Topics Covered:

  • Communication Truths
  • Methods of Communication
  • Time Management
  • Setting Goals Together


Presented by:

Restaurant & Catering Australia (R&CA) is the peak industry body representing over 47,000 cafes, restaurants, and catering businesses across Australia. R&CA’s strategic focus is to ensure owners and operators within the hospitality industry remain profitable and sustainable. R&CA also aims to support the continuous improvement of industry standards and professionalism in the sector.