This micro-credential covers:
- Understanding the concept of emotional intelligence;
- Understanding your personal emotions and how they affect others in the business;
- Recognise and understand the emotional strengths and weaknesses of others; and
- Utilise emotional intelligence within the hospitality industry.
The Emotional Intelligence training is offered specifically for small business owners in Victoria and is offered free.
At the completion of the course and competency given, you are awarded a digital badge (within 24 hours) which can be added to your LinkedIn profile, website, digital streams and CV and/or resume.