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Record-keeping and pay slips
Good record-keeping practices are vital for employers to meet their legal obligations, keep track of how their business is going and make informed decisions about the future. This course will teach you...
The Language and Tools of Financial Analysis
In this course, participants will learn the foundations of accounting principles and financial analysis, develop an understanding of the links between these, and the measurement of value creation at the...
Workplace flexibility
Workplace flexibility allows employers and employees to make arrangements that suit them. This helps employees maintain their work/life balance and can improve business productivity and efficiency. This...
Mental Health Essentials Program
The Victorian Chamber’s workplace Mental Health Essentials program offers free mental health training and consulting to small and medium sized businesses who employ young workers and want to create...
Customer experience in times of social distancing
Hot topic for today’s retail on the implications for bricks and mortar retail and high touch environments. Topics Covered: The impact of COVID-19 on the retail customer Physical distancing guidelines...
Resilience, resourcefulness and adaptability
Hot topic for today’s retail on nurturing employee well-being and mental health in challenging times. Topics Covered: Life, but not as we know it Designed to thrive All in this together Presented...
From bricks and mortar to online
Hot topic for today’s retail on evaluating what’s right for your business as retail continues to evolve. Topics Covered: Your business today The evolution of retail Evaluating business opportunities Presented...
Tell the story your customers want to hear
Hot topic for today’s retail on adapting your visual merchandising to reflect the priorities and opportunities. Topics Covered: Visual merchandising fundamentals Tell the story they want to hear Presented...
Cut through on a budget
Hot topic for today’s retail on the latest creative and compelling trends in social media marketing for small business. Topics Covered: Working with user-generated content Creating excitement and...
Recruitment and retention for modern retail
Hot topic for today’s retail on people strategies from employers of choice to attract talent and drive engagement. Topics Covered: A snapshot of HR in contemporary retail Attract tomorrow’s...
Understanding Omni-channel Retailing and Supply Chains
Explore how shopping has changed with this course that demystifies the new world of omni-channel for shoppers and supply-chain. We no longer only buy products or experience services in physical spaces....
Sustainable Business Through Green HR
Get an introduction to how human relations, specifically Green HR, can help create a business that’s environmentally friendly. Sustainability is an embedded practice in many businesses. It recognises...